Now available to 36,000+ Sheffield addresses

Fast WiFi. Fair price. Real people.

Full fibre broadband from £22/mo with eero WiFi included. The price you see is the price you pay. Local Sheffield support when you need it.

4.4/5 on Trustpilot
No in-contract price rises
30-day satisfaction guarantee
Our Sheffield Network
Live
36,000+ addresses

Simple, fair pricing

The price you see is the price you pay - for the life of your contract. No hidden fees, no annual increases.

GIG 100

100 Mbps

Symmetric up & down

Min. guaranteed speed: 100Mbps

£22 /mo

Great for light households browsing & HD streaming.

  • eero 6+ router included
  • No in-contract price rises
  • 30-day satisfaction guarantee
  • No upfront costs
Check Availability

GIG 160

160 Mbps

Symmetric up & down

Min. guaranteed speed: 160Mbps

£23 /mo

Added headroom for multi-device streaming.

  • eero 6+ router included
  • No in-contract price rises
  • 30-day satisfaction guarantee
  • No upfront costs
Check Availability
Most Popular

GIG 550

550 Mbps

Symmetric up & down

Min. guaranteed speed: 550Mbps

£27 /mo

Our most popular balance of speed & value.

  • eero 6+ router included
  • No in-contract price rises
  • 30-day satisfaction guarantee
  • No upfront costs
Check Availability

GIG 1000

900 Mbps

Symmetric up & down

Min. guaranteed speed: 900Mbps

£30 /mo

For power users & ultra-fast households.

  • eero 6+ router included
  • No in-contract price rises
  • 30-day satisfaction guarantee
  • No upfront costs
Check Availability

GIG 2000

2000 Mbps

Symmetric up & down

Min. guaranteed speed: 2000Mbps

£34 /mo

Maximum speed for the most demanding homes.

  • eero 6+ router included
  • No in-contract price rises
  • 30-day satisfaction guarantee
  • No upfront costs
Check Availability
No one-off costs Unlimited data No credit checks Free expert install

Add-ons

Fully optional extras you can add or remove at any time.

Full House WiFi

£12/mo

Wall-to-wall WiFi with extra eero mesh units placed throughout your home. Coverage guaranteed or £100 back.

Recommended for larger homes

Static IP

£2/mo

A fixed internet address - useful for remote access, CCTV, or running a server.

Digital phone line

from £4.99/mo

Keep your existing number or get a new one. Works over your broadband connection.

Your Pine Perks await!

No in-contract
price rises
Guaranteed
minimum speeds
Price Match
Guarantee
Dedicated fibre
to your home
No exit
penalties

Trusted by businesses across Sheffield

Continuous scrolling customer logos
  • Bryte
  • Steel City
  • Bhayani Law
  • Contact Westone
  • UniHomes
  • Igloo
  • Lisboa
  • Thornsett
  • Rivelin Robotics
  • Spencer
  • Pennine Five
  • Boneloaf
  • Banner Jones
  • Depot Bakery
  • Orchard
  • Great Escape
  • Bradfield Brewery
  • The Curve
  • Molly Malones
  • OCM
  • Graysons
  • Brewski
  • Claypenny
  • R1SE
  • Krynkl
  • Yail
  • Lexus
  • Harper James
  • ZOO Digital
  • Fringe Golf
  • CPP
  • New Era
  • Joro
  • Omnia
  • Bruce & Butler
  • Neepsend Brewery
  • Bryte
  • Steel City
  • Bhayani Law
  • Contact Westone
  • UniHomes
  • Igloo
  • Lisboa
  • Thornsett
  • Rivelin Robotics
  • Spencer
  • Pennine Five
  • Boneloaf
  • Banner Jones
  • Depot Bakery
  • Orchard
  • Great Escape
  • Bradfield Brewery
  • The Curve
  • Molly Malones
  • OCM
  • Graysons
  • Brewski
  • Claypenny
  • R1SE
  • Krynkl
  • Yail
  • Lexus
  • Harper James
  • ZOO Digital
  • Fringe Golf
  • CPP
  • New Era
  • Joro
  • Omnia
  • Bruce & Butler
  • Neepsend Brewery

Why choose us

We do one thing - broadband - and we do it properly. No TV bundles, no phone upsells, no exit penalties - just fast, reliable internet with local support.

Sheffield-based support

Real people in Sheffield, not overseas call centres. When you ring us, you speak to someone who knows your area.

Average response under 60 seconds

We own our network

Built and operated by us in Sheffield. No middlemen means better value, faster fixes, and no mid-contract price rises - ever.

Easy switching

We handle everything - contacting your old provider, managing cancellation, getting you connected. Usually within 14 days.

One Touch Switch supported

Loved by 10,000+ customers

4.4/5 on Trustpilot

Price Match Guarantee

Found a like-for-like full fibre deal cheaper in your area? We'll match it.

Must be a comparable FTTP connection at the same address
Applies even up to 30 days after you join
Just show us the competitor's price and we'll adjust your bill

We're confident our pricing is fair. But if someone near you is offering the same speed over full fibre for less, we want to know — and we'll make it right.

Check our plans

Feeling stuck?

We think you deserve better broadband — and you shouldn't have to wait. Switch to Pine Media and we'll buy you out of your existing contract.

£150
maximum buyout credit
Applied as credit to your Pine Media bill
Available on 24-month GIG 550 and above plans
Just send us your final bill from your previous provider
Check availability

Your installation

Getting connected is simple. Here's the process from start to finish.

1

Order online

Check your postcode, pick a plan, and order in minutes. No credit checks, and free setup on contract plans.

2

We schedule your install

Choose a date that works for you. Free to reschedule until 15:00 the working day before.

3

Engineer visit (1-2 hours)

Our engineer runs fibre to your home, installs your eero router, and gets you online. Billing starts only when you're live.

Frequently asked questions

What speeds can I expect with full fibre broadband?

Our full fibre packages offer symmetrical speeds from 100Mbps up to 2Gbps. Unlike traditional broadband, you get the same fast speeds for both downloads and uploads, perfect for video calls, cloud backups, and streaming.

Will my price go up during my contract?

No. We don't do mid-contract price rises. The price you sign up at is the price you pay for the entire length of your contract - no annual increases, no inflation-linked hikes. Most major providers raise prices by £3–4 per year; we don't.

What if I need to leave during my contract?

No penalty fees. If you leave early, we simply rebill you at the rate of the longest term you've actually completed - so you only ever pay the rate you've earned, never more than if you'd chosen that shorter term from the start. Worked example: on GIG 550 24-month (£27/mo), if you cancel at month 13 we rebill at the 12-month rate (£30/mo). The £3/mo difference for the 13 months you had service comes to a £39 final bill - that's it. Leave before completing 12 months and we'd rebill at our £32 rolling rate instead.

Ready for better broadband?

Still have questions?

Our Sheffield-based team is here to help